Thursday, November 28, 2019
Sunday, November 24, 2019
Measurement and Assessment in Teaching Essays
Measurement and Assessment in Teaching Essays Measurement and Assessment in Teaching Essay Measurement and Assessment in Teaching Essay Once lading has been packaged it must undergo standard cheques at the review offices for goods come ining or populating the state through assorted transporting methods. The most acceptable measuring and review methods for the lading are the trying method. This method is preferred because it cares for both the quality of the merchandises and entire review cost. The method is by and large seasonably. cost effectual. The international criterions of inspecting lading universally agree on the usage of trying method to cut down the cost of review. if it were to be done on individual entities. More so. there are set criterions and degrees of specifications on the maximal mistakes allowed for a merchandise packaging. ( Hunt. 1989 ) . There are limited degrees of defects and fluctuation for the quality of merchandise. A bundle should non transcend the maximal mistakes allowed. If the degree is exceeded so the merchandise or lading is rendered unworthy and can non be delivered to the proprietors due to the defects that compromise the quality of the merchandise. The lading at this point is said to hold failed the review as per the set codification of criterions ; ISO 2859. review must follow the set criterions regardless of whether the client petition for specific trials or non. Clients are allowed to do specific trial petitions at will before the review begins. otherwise review will be done as stipulated. The set criterions for international review must be adhered to by the trial hearers and inspectors. Industrial criterions that are lawfully accepted include NFK06-021/022. ANSI/ASQC Z1. 4-1993. ISO2859 ( AQL Tables ) . DIN40. 080. ISO 14000. SA 8000. ANSI/ASQC Z1. 4/BS6001 and MIL-STD-105E/ ABC-STD 105. Each of these criterions has its ain specification for which industry merchandises must hold before they are packaged. The regulation is that the criterions must run into the societal answerability and legal criterions. When the trade goods are found to incorporate any defect they may farther be classified as critical. major. or minor depending on the degree of taint or the defect. Critical defect is risky for human ingestion or it is bound to do injury to the productââ¬â¢ consumer. This affects the functionality of the intended usage of the merchandise. When this sort of defect is detected it must be corrected. The merchandise is non consumable under all fortunes and therefore it can non be shipped. It must be refined or discarded wholly to avoid insecure usage of the merchandise. ( Dangerous Cargo Handling. 2008 ) . On the other manus. major defects are those that may ensue in the intervention of marketability of a merchandise though non harmful in usage. It may negatively impact the functionality of the merchandise if uncorrected. Most clients may bespeak for replacing if they are sold to these merchandises. Minor defects entail the handiness of foregone substances in the trade good such that they do non impact the functionality of the merchandise negatively. It is expected that when this merchandise is brought to the market it may fulfill bulk demands. There are three different degrees of review used in the international lading review. They are the general review degrees ; general review degree I. general review degree II. general review degree III. The most normally used review degree is the general review degree II. which takes audit and quality trials on the merchandise. There is a 4th class of review called the Particular review degree which is used for wider scope of samples to extinguish more hazards. It is used to prove merchandises that are suspected to be unsafe. General review degree I is used for merchandises that need less attending. it is for basic trials. General review degree III is used for most discriminatory demands on the trial samples. It uses technology rules of proving the productsââ¬â¢ quality. General review degree III is clip devouring and expensive though it can be used for riddance of big hazard degrees. 2 ) Interpreting the legal demands in relation to the passenger car of unsafe goods. present really different challenges for good appraisal and rating The definition of unsafe lading as stipulated by the international maritime jurisprudence entails all substances or ladings that may harm the ship. the passenger car. and other lading that may be on board. Dangerous lading handling required forte and expertness to avoid risky events that may bechance a passenger car. There are illustrations of recent events of unsafe lading harming the passenger car. For case. instance affecting major container ship topic in which. MSC Napoli caused existent devastation and pollution to the Englandââ¬â¢s South Coast. The passenger car was beached on a natural beauty scene at the Coast yet on board was unsafe lading worth million dollars. It had on board. 1700 dozenss risky ladings whose cost is over $ 100 million. All these went in to waste and caused more devastation to the environment. ( Bergendorff. S. 1998 ) . Poor containerization causes danger to many casualties. Massive detonations and fire effusions are common with improper handling and outlawed processs in unsafe lading passenger car. The international community has formulated Torahs and codification of moralss sing the international transit system in which Torahs sing handling of unsafe ladings have been clearly set out. This is aimed at minimising or controling hapless handling and packaging of lading at the terminuss. This has in the past resulted in amendss deserving one million millions of money hence low economic growing and hapless environmental preservation. The International Maritime Dangerous Goods Code. the IMDG Code. is a preparation of codifications of safety that must be adhered to by any forces managing unsafe lading within the international community. UAE. ( IMDG. 2007 ) . This jurisprudence is designed in conformity to the UAE international convention of 1974 in which signers were signed for Safety of Life At Sea. SOLAS. UAE maritime codification has the proviso for the bearer to destruct or take any unsafe lading if it deems necessary. For case. if the lading proprietor would worsen ownership incase of bad luck or if there were no proper understandings for international transmanship moralss. This lading may be destroyed without compensation. Dangerous lading may include explosives or extremely inflammable. This is harmonizing the Article 271. In add-on. unsafe lading that has been loaded with proper audience from the bearer. and it becomes a menace to the passenger car so it can be destroyed without incrimination on the bearer. More over. when goods which are non needfully unsafe are packed in the passenger car and are non decently declared on the measure of ladling are discovered on board. they can be jettisoned to avoid harm or mulcts on the lading on board. This is farther aggravated by the status of the goods ; if the goods are lawfully prohibited for sale or export. they must be destroyed or offloaded from the lading theodolite. Harmonizing to the jurisprudence. the shipper is held responsible for any abnormality on goods he delivers that are reflected in the measure of ladling. ( Government of Alberta. 2010 ) . In other words. the shipper is responsible for giving the right information on transportation specifics and will be answerable for any harm on the lading on board or the passenger car itself. unless he gives a timely notice on any sort of abnormality. The jurisprudence requires a shipper to transport merely those goods that they have a clear consent of their degree of toxicity and nature for which the bearer is defined. Third party who may fall victim of harm caused unsafe lading. harmonizing to UEA jurisprudence of 1985. Article 282 the civil Code shall keep the shipper responsible. This enables the shipper to guarantee that they cross look into their lading and guarantee that they transport merely the needed lading. The shipper must guarantee he does non transport wrongly described goods. since any harm caused to the lading shall be charged on him. The jurisprudence has environmental jurisprudence clause refering the protection for environment. This is found within the federal Torahs of UEA of 1999. Protection and development of the Environment. Harmonizing to this jurisprudence. skips or Acts of the Apostless that threaten the environment are punishable by the jurisprudence. ( Ziegler A. 2009 ) . Condemnable Torahs are besides applicable in the instances where cargo of unsafe lading causes decease or hurt to individuals. The proprietor must guarantee that they are authorized by the jurisprudence to transact with the unsafe goods. In other words. international jurisprudence sing unsafe lading cargo must be adhered to. if at all individuals are to be free from incrimination in instance of danger ensuing from the cargo. The rule aim and larning instructional undertaking in both unsafe lading handling and appraisal is to guarantee that forces covering with cargo of different good have the basic cognition and practical application towards quality of services and safety of the sea. The preparation involves of import facets like pilotage. nautical Torahs. weather forecasting. and upwind prediction. watch-standing ; managing little boats and ship-handling. adorn operations and equipment. line managing and rope-work. communicating for canvass within the port. towing operations. unsafe lading handling. attending to exigencies. storage of lading. fire combat and sea and is survival accomplishments. The acquisition usher for lading handling is good designed with the aim of run intoing market demands of lading and droping of lading. It is pattern oriented with good characteristics of on-site preparation to guarantee advanced preparation for in service preparation and those who intend to fall in the cargo crew. ( Fox. N. 1997 ) . Another aim is to develop staff on high engineerings of lading appraisal and trial processs with the purpose advancing safety and security in lading handling. There are different rules of appraisal that must be adhered to when measuring lading. First is the type of lading to be shipped. the type of container or bundle required and legal certification of the passenger car. Environmental preservation principled should be taken in to account when measuring the lading and its bundle quality. Besides safety of both the ship or bearer and the people involved every bit good as security of other lading on board. Material labeling should be done conspicuously. Each type of lading has its specification for packaging and unafraid stuff to utilize while managing it. Assessment is based on the general specifications found on the cargo and statute law sing packaging and bringing of lading from different beginnings and finishs. For case. legislative demands set for different lading offer limitation to certain volumes and weights below which or above which the cargo should non be signed for theodolite. More over. the utilizations of packing stuff which can be recycled have become a demand for certain types of lading. If this is non done so the cargo may non be delivered to its finish. In add-on. environmentally friendly stuff is necessitating for packaging. Appraisal tests shall merely let theodolite of good packaged trade goods and palettes that meet the quality to be delivered for certain specifications. Packaging could be done on disposable or reclaimable bundles for environmental safety intents. ( Devusy. et. al 1998 ) . For case. reclaimable bundles may include burden bearer which include level wooden palettes. skeleton container palettes. liquid containers and cosmopolitan little burden bearer. The disposable packaging could include disposable palettes. disposable protective packaging. disposable liquid containers. disposable packing AIDSs. and composition boards that are disposable. It is besides required that the bundle be easy to clean if reclaimable. and easy to dispose if disposable. This packaging must be done in conformity to the environmental jurisprudence. In decision. cargo palette appraisal and trial processs followed International Maritime Dangerous Goods Code has defined the safety processs for packaging and transit of lading. Dangerous lading has its set Torahs and ordinance sing trial and appraisal of quality and nature of the merchandise. The jurisprudence requires those managing the lading to be careful with every measure of packaging. appraisal. certification. cargo and bringing. ( Batemen. et. Al. 2007 ) . It is required that environmental preservation is taken in to account since there are punishments associated with risky lading that affects the environment upon botching or improper appraisal and packaging processs. There are nonsubjective for developing those managing lading of different natures and features. Cargo features must be defined in footings of quality and any defects found on the lading must besides be categorized to guarantee corrections before repackaging. Generally. lading handling is secured under the international jurisprudence. Mentions Bergendorff. S. ( 1998 ) . The Sky Came Down: Social Motions and Personhood in Mekeo Society. Oceania. Vol. 69 Batemen. S. . Mathai. M. A ; Joshua Ho. ( 2007 ) . Transporting forms in the Malacca and Singapore Straits: An Appraisal of the Risks to Different Types of Vessel: Contemporary Southeast Asia. Vol. 29 Dangerous Cargo demands. lading. managing Dangerous Goods: retrieved in 2010: hypertext transfer protocol: //web2. gov. megabit. ca/laws/statutes/ccsm/d012e. php Dangerous Cargo Handling: retrieved in 29 October. 2008. hypertext transfer protocol: //adriamare. net/Training/courses/dangerous-cargo-handling/ Dangerous Cargo counsel Principally. Evergreen observes the IMDG. Retrieved on 01 July 2007: hypertext transfer protocol: //evergreen-marine. com/tbn1/html/DCGuidance. pdf Devusy. D. . Campton. P. . Hens. L. A ; Nath B. ( 1998 ) . Environmental Management in Practice ; Volume 1: Instruments for Environmental Management -Vol. 1. New York: Routledge. Fox. N. ( 1997 ) . Spoiled: The Dangerous Truth about a Food Chain Gone Haywire. U. S. Basic Books. Government of Alberta Ministry of conveyance: Dangerous Goods. Retrieve in 1995-2010. hypertext transfer protocol: //www. transit. Alberta. ca/519. htm Hunt. G. J. F. ( 1989 ) A Behavioral Approach to Instructional Design: A programmed Text. Plamerston North: Dunmore Press. Ziegler A. ( 2009 ) . The Liability of the Contracting Carrier. Texas International Law Journal. Vol. 44
Thursday, November 21, 2019
Strategic Management Essay Example | Topics and Well Written Essays - 1250 words
Strategic Management - Essay Example Fourthly, the company works to enhance the quality of the products through offering different cuttings and also renders potential information to the consumers in regards to different product characteristics. Fifthly, the company conducts effective after sales service and, thus, helps the customerââ¬â¢s to contact through phone and mail. Sixthly, the order delivery time is well scheduled and also calls for refund within a period of one month if not satisfied with the quality of the diamond. (b) The company becomes able to render high quality diamonds and fine jewelry at seemingly competitive prices owing to the advantage of its potential supply chain system, the strategy involved in reducing the cost of operations and the mode of technology used. Inventory holding cost is reduced by the company with also the gaining of orders from the suppliers when the customer finally has made the order. This helps in reducing the ordering cost. Technology used in the diamond company is both trad itional and modern, coupled with outsourcing activities conducted. This helps in reducing the cost of operation and, thus, renders low cost diamonds to the customers. (c) The process of educating the consumers on the quality and features of the product helps the company in adequately maintaining effective customer relationship with the people. Thus, through this process the company can work in enhancing the brand awareness in the larger market and in highlighting on the parameters of transparency and trade ethics thereby helping in consumer retention (Thompson and Eastburn, 2010, p.127-130). Question #2 ââ¬â Google (a) I certainly would have bought the stock of Google for the company reflects an appreciation in its stock level by 18 percent during 2004. The appreciation of its stock level also shows the mass appeal for the initial public offering of the company and gain the different parties to the stock ownership of Google also reflect significant gain in profits. Thus, it woul d not be a wrong decision in moving over to purchase the stocks of Google. (b) Definitely, Google is one of the important and influential companies of the early twenty first century in that the company is continuously innovating on its search engine features by introducing key elements like online books, maps, social networking features like orkut and other blogging sites. This introduction of new elements, thus, attracts large number of visitors to its site also surpassing You Tube by revenues worth $200 million during 2007. The search engine also renders commercial advantages through its Ad-word initiative, thus, covering every aspect of internet usage in the modern world. Again, Google also tends to enter the mobile technological interface through the use of Android technology helping users to use Google via their handsets. (c) The corporate culture of Google reflects a different culture from the other corporate firms operating in the United States. It is found that the work cult ure at Google rests on employee empowerment and an adequate teamwork environment where the people are not measured on the basis of their individual actions. People are encouraged to help in boosting the system of innovation in the company and in spending their time on operations rather than involved in long hour meetings. Dependence on the company on their employeesââ¬â¢
Wednesday, November 20, 2019
Anton Chekovs A Marriage Proposal Essay Example | Topics and Well Written Essays - 750 words
Anton Chekovs A Marriage Proposal - Essay Example His fundamental focus is on the common man, their lives and problems and the manner in which they deal with them. A similar situation is also observed in the play ââ¬Å"A Marriage Proposalâ⬠. As the name suggests the play is about Ivan Vassiliyitch or Lemov proposing Stepan Stepanovitchââ¬â¢s or Tschubââ¬â¢s daughter Natalia Stepnaovna. Although the play is extremely hilarious and chaotic yet it is observed that Chekov uses the comical aspect of the play to reveal varied human behaviors. Moreover this revelation of characters is reiterated by employing two techniques i.e. the characterââ¬â¢s self-revelation and the explication of the fellow characters. Hence by using this technique Chekov presents the readers with an in-depth character analysis where the reader is enlightened about an individualââ¬â¢s personal perspective as well as the manner in which the other people perceive him. Since the commencement of the play Chekov divides the responsibility of each characterââ¬â¢s introduction amongst the fellow characters as it is also apparent from the fact that rather than using stage directions or any other technique he utilizes dialogues as a mode for explaining the characters of Lemov and Natalia. Lemov represents a young nervous man who is at a point in life where he badly desires to get settled though he is agitated at broaching the subject with the respective brideââ¬â¢s father Tschub. This hesitation is highly apparent in the lines where he says, ââ¬Å"It is not the first time I have had the honor of turning to you for assistanceâ⬠¦ I beg your pardon I am a bit excited Iââ¬â¢ll take a drink of water firstâ⬠(Chekov 499). These lines depict his restlessness as well as provide the readers with an interesting insight about his character that he is a young man at brink of committing himself in a matrimonial relationship and the whole process of asking for Tschubââ¬â¢s daughterââ¬â¢s hand makes him jittery. Lemovââ¬â¢s dialogues also enlighten the readers about the reasons for marrying Natalia as he says, ââ¬Å"Iââ¬â¢m coldâ⬠¦the chief thing is to settle mattersâ⬠¦Iââ¬â¢m thirty-five a critical age you might sayâ⬠¦I must live a well regulated lifeâ⬠(Chekov 500). In other words Lemov represents a guy in the prime age of getting married, who has a bad case of nerves about committing himself in a binding relationship. However he is brave enough to be willing to take the plunge because of his stature in life and the requirement of his health i.e. he believes having a wife will cure him from a bad heart. Moreover he is a man who has the habit of either talking in riddles or straying from the actual topic as it is evident from his failed attempts of proposing to Natalia. As time and again he says, ââ¬Å"Only listen until I have finishedâ⬠¦Ã¢â¬ (Chekov 502) rather than coming directly to the point he keeps getting in arguments with Natalia because of his lack of being able to steer the conversation in the right direction. Moreover through his assertions the readers realize that he considers himself a self-righteous and a fair man which is again concluded from his assertion, ââ¬Å"my lady I have never appropriated other peopleââ¬â¢s property and I shall permit no one to accuse me of such a thingâ⬠(Chekov 503). His indignation further highlights his personality traits to the readers although Natalia believes otherwise. However it cannot be denied that he is a highly principled individual yet he has a kind heart and has the tendency of eventually giving in to an argument. This is apparent from the lines, ââ¬Å"it was only principle of the thing the property isnââ¬â¢t worth much to me but the principle is worth a great dealâ⬠(Chekov 507). These parallels of opinions about Lemovââ¬â¢s character i.e. his personal opinion about himself and
Monday, November 18, 2019
Reading Response Essay Example | Topics and Well Written Essays - 250 words - 25
Reading Response - Essay Example This leads us to two critically important questions. Is the modern liberation movement heading in the right direction or too much assertion is used to bring a change? Also, how long will it take to eradicate gender stereotypes from society? Feminist artists have contributed a lot to revolutionize the image of women. They have asserted through their works that a womanââ¬â¢s personality cannot be defined by men, rather she is herself the maker of meaning. This means that the status of women in society cannot be labelled submissive. It is important for a womanââ¬â¢s body to be seen through a womanââ¬â¢s eyes because this effectively disrupts the centuries old concepts held and promoted by men. Conventional femininity reinforces this male idea that women are delicate and docile (Frueh 194). So, modern feminist art has definitely focused on female body a lot in myriad different ways. This leads us to important questions. Does concentrating focus on female nudity in art contribute much to changing patriarchal views? Does feminist art play a significant role in emancipating
Friday, November 15, 2019
Internal Auditing Information Technology Case Study
Internal Auditing Information Technology Case Study Yue Sun (Leah) Activity 1. Key entity-level controls COSO Component Entity-level Controls Control Environment Organization wide integrity code of conduct Raising awareness and application of the code Granting restricted accesses to managers based on their department and responsibility scope Risk Assessment Organization wide risk assessment Risk appetites designed by department managers Having senior managements or control groups review and approve risk appetite Control Activities Organization wide policy protocol Independent internal audit committee oversight Information technology general control Information Communication Utilizing secured and monitored communication system for employees Monitoring Activities Performance management system Regularly perform internal auditing processes Activity 2. Audit procedure for information technology general control Determining whether the managements hold a positive attitude and approach toward integrity and ethics. Determining whether policies exists to define acceptable IT practices, conflict of interest, and or other expected standards of ethical behavior within the organization. Determining whether management take proper precaution and disciplinary action in circumstances where dishonor the policies. Determining whether practitioners and management receive complete necessary training to efficiently perform their duties. Determining whether the integrity code of conduct is being applied throughout daily operations. Determining whether the role of each employee is well defined, documented, and understood by all parties in the organization. Determining whether all procedures are properly documented by designated employee and the documentation is securely managed with restricted access. Determining whether there are processes in place to monitor the integrity and the ethical value within the department. Audit procedures and evidence that indicate operating effectiveness Audit procedures to determine operational efficiency Determining whether the tasks and goals are performed and achieved. It implies that the controls are operating efficiently when management and employees meet the expectations associated with their responsibilities. Evaluating the commitment of the management and employees when executing the internal controls set as higher level commitments from management and employees lead to higher level operating efficiency. Determining whether management is promoting and trying to enforce the internal controls in the organization. Observing the efficiency and effectiveness of communication between management and employees. It indicates that the controls are operating efficiently when management and employees keep an open and transparent communication channel. Observing the attitude of both management and employees towards integrity and ethics in the internal controls. Evidence that indicate operating effectiveness The operation should be considered effective when management holds a positive tone throughout the organization and the communication between management and employees is effective and transparent. Having an ethics and integrity program that is honored by both management and employees is another indicator for effective operation. Activity 4. SHR Corporations entity-level controls are mostly soft in nature and therefore, can impact the corporations employees in terms of how they approach issues. Such entity-level controls do operate across the organization to mitigate risks that threaten the company while provide assurance that the objectives of the organization would be achieved. In addition, the entity-level controls have both internal and external effect. For instance, such control would impact on the effectiveness at transaction and processing level which could minimize the risks that would prevent the company from achieving its objectives. Weakness in SHR Corporations entity-level controls include incidents where management is not dedicated to train and mentor employees. Lacking communication between management and employees could impact the operating effectiveness greatly. Another weakness would be when less reliance is placed on control activities that are performed by employees who require highly judgmental or complex tasks. In order to amend the listed weaknesses, management should be assessing the quality of the internal control performance across the organization. Monitoring activities are necessary and SHR should also acquire independent evaluation by internal auditors to minimize risks. Management and employees behavior could be affected by the entity-level controls that are carried out across the entire organization. Based on the risks that the organization is currently facing, the entity-level controls would require managements to assess and report on the effectiveness of the internal control of the organization. The independent internal auditors should confirm and evaluate such reports concerning the effectiveness of the corporations internal control. Management and employees behavior at business processing level could be positively impacted since entity-level controls could improve their accountability. Having an effective entity-level controls would help both management and employees comply with organizations policies and code of conducts. Because entity-level controls provide assurance to the board and management that the established procedures and policies are performed throughout the organizations operation. When auditing controls over the companys purchases and accounts payable, SHRs entity-level controls could affect professional skepticism since effective controls could minimize potential risks and misappropriation. Meanwhile, the entity-level controls would facilitate the assessment of process-level risks that could affect the operation of the organization. In addition, process-level controls could assist when conducting direct testes of transactions in order to ensure the financial statements are accurately presented.
Wednesday, November 13, 2019
Outsourcing IT Jobs: Pros And Cons Essay -- Outsourcing Globalization
Outsourcing IT Jobs: Pros and Cons In 1973, a monumental shift was prevailing where U.S. companies were sending low skilled jobs within the manufacturing industry to offshore countries to reduce labor cost while maximizing profits. The effect of the jobless manufacturing work force was a shift of those laborers to focus on and perfect the service industry of what it is today (Koch 1). During the high tech recessions of the late 1990s and a nominal expansion of the present time, the Information Technology industry, an industry which through continuous innovations enabled the companies and corporations of America to become more efficient and productive, is also facing the outsourcing similarity with manufacturing. While outsourcing manufacturing jobs offshore requires movement of raw materials and building new factories, Information Technology jobs could be outsourced much quicker than manufacturing jobs, as the majority of its roles and responsibilities are mobile. Overseas outsourcing of IT jobs has quickly become a controversial national issue. Outsourcing involves far more complicated advantages and disadvantages than the debaters on either side are willing to admit (Weidenbaum). Outsourcing can help a company operate in an increasingly competitive global marketplace. Outsourcing can enable a business to provide 24/7 coverage, especially for consumers who need around-the-clock support (Weidenbaum). In the next several paragraphs, I will discuss from a microeconomic level the actions that my employer implemented to take advantage of globalizing the work force to reduce costs, the issues my organization is facing with offshore efforts on the other hand, and then the cost associated with this trend towards macroeconomic wi... ...el to the U.S. macroeconomic perspective. Therefore, in the best interest of the American economy, political influences should intervene by either providing corporate tax breaks to offset the labor cost or slow the off shoring efforts by making U.S. companies aware of all the complications that go along with outsourcing Information Technology jobs overseas. Works Cited Goodwin, Bill. ââ¬Å"Outsourcing users taken by surprisedâ⬠. Computer Weekly. (2006): 4. Koch, Christopher. ââ¬Å"Back Lash.â⬠CIO Magazine. (2003): 1 ââ¬â 3. http://www.cio.com/archive/090103/backlash.html Koch, Chris. ââ¬Å"What CIOs Can Do.â⬠CIO Magazine. (2003): 1. Terry, Rory L. ââ¬Å"Answers on Outsourcing.â⬠CNN Money Magazine. (2004): 1 ââ¬â 3. Weidenbaum, Murray. ââ¬Å"Outsourcing: Pros and Consâ⬠. Executives Speeches (2004): 31 - 35 http://www.cio.com/archive/090103/backlash_sidebar_2.html
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